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The Legend of Heroes: Trails from Zero

Assistance With New Service

By
Nathan Garvin

Walkthrough for the request “Assistance With New Service” in The Legend of Heroes: Trails from Zero.

Check the computer in the SSS HQ at the start of Chapter 1 to get this request.

How to Start Assistance With New Service

Assistance With New Service is a request in The Legend of Heroes: Trails from Zero, which you can pick up on Chapter 1 Day 1. To start this quest you just need to sit through all the chatter at the start of the day, and when you finally gain control of your characters, investigate the computer in the SSS HQ to accept this request.

Once you’ve got the details from the computer, make your way to the IBC, which can be found north of the Harbor District. Inside the IBC building, talk to Receptionist Lanfei, who is your client for this job.

(1 of 2) Talk to Receptionist Lanfei at the IBC building to get this request started,

Talk to Receptionist Lanfei at the IBC building to get this request started, (left), then you merely have to sell off 30 of each type of Sepith to complete the request. (right)

How to Complete Assistance With New Service

After some banter Lanfei will get to the point - the IBC is starting a Septih-exchanging service, and they want you to test it out for them. She’ll hand you an IBC Primary Card which facilitates these transactions, and after the chatter is over talk to Lanfei again and pick the “Exchange” option. All you need to do now is sell 30 of each type of Sepith. If you’re low on Sepith, you’ll gain more by defeating enemies, and you’ll find a lot of new foes to play with on the East Crossbell Highway and the Old Armorica Road, where you’ll be heading shortly during the main questline.

You do not need to exchange the Sepith all at once, but it is a bit easier to keep track of everything if you do. You also have a long time to complete this request, but for peace of mind, you may as well grind it out at your earliest convenience. Selling the required 210 Sepith will net you 5,400 Mira (21 Mira for Earth, Water, Fire and Wind Sepith, 32 Mira for Time, Space and Mirage Sepith). It’s not a bad way to raise money, but aside from purchasing essentials you should be frugal and spend your Sepith opening up new Orbal slots.

Sell off 30 of each type of Sepith and this request will - after more talking, of course - be resolved.

Request Rewards

Items Mira DP
Teara Balm x3, Reviving Balm x2, EP Charge x2, IBC Primary Card 1000 3
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Guide Information
  • Publisher
    NIS America
  • Platforms,
    PS4, Steam, Steam Deck, Switch
  • Genre
    RPG
  • Guide Release
    27 September 2022
  • Last Updated
    11 March 2023
    Version History
  • Guide Author

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Welcome to our guide for The Legend of Heroes: Trails from Zero - the eagerly anticipated prequel to the Cold Steel arc by Falcom. This guide is a work-in-progress and currently contains the following:

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